Your experts need to become stronger business partners.
Constraints dominate the conversation. Requests pass from one team to another. The business needs options, visibility and clear commitments.
Leaders & teams
You have a challenge.
It needs to move forward.
We work with the leader, sponsor and teams on real situations, the decisions to be made and the practices that need to evolve.
A framework agreed from the start.
Together, we define the challenge, sponsor, scope, deliverables and how progress will be observed. The approach may combine workshops, consulting, training and coaching.
Our support services
A cross-functional project is in place. Decisions remain scattered.
Several functions need to move forward together. The intention is shared, but priorities, roles or next steps remain unclear.
Your managers need a framework that works day to day.
Taking on a new role, delegation, feedback, routines or talent development: practices need to become clearer and more consistent.
02 / Examples of our work
Different contexts.
A concrete contribution.
Five anonymised examples showing when to involve us and what we take on.
Financial services · Client experience
Making client focus a shared practice.
- The starting point
- Strong expertise, but silos and unclear handovers undermine the client experience.
- Our contribution
- Align leaders, work through real cases and develop service standards with teams.
- The deliverables
- A shared diagnosis, action plans and five behavioural standards to embed in management and HR practices.
- Format & scale
- A year-long programme, over 50 staff and 18 sessions of 4 hours.
Insurance · Cross-functional teams
Turning AI possibilities into practical experiments.
- The starting point
- An insurer wants to explore AI with its teams.
- Our contribution
- Connect leadership priorities with needs on the ground.
- The deliverables
- Innovation opportunities and processes documented, then tested.
- Format & scale
- Two complementary streams. Top-down: 3 sprints of 2 workshops on AI-driven innovation.
- Bottom-up: 3 teams supported; 40 key processes identified, 20 documented and 10 tested.
Industry · Cross-functional leadership
Mobilising people without formal authority.
- The starting point
- A leader needs to unite an international community and advance an initiative without line authority over its members.
- Our contribution
- Work on leadership stance, influence and community engagement through real situations. Prepare for key milestones.
- The deliverables
- A clear mandate, an action plan and a compelling narrative, with structured working sessions to engage contributors.
- Format & scale
- 12 working sessions with the leader of a community of over 35 people worldwide.
Industry · Executive team
Agreeing how an executive team works together.
- The starting point
- During a reorganisation, an executive team needs clearer ways to collaborate, decide and handle disagreements as interdependencies grow.
- Our contribution
- Design and facilitate an offsite based on a shared diagnosis. Help the team work through trust, tensions and operating rules.
- The deliverables
- Two practical guides: relationships and feedback; roles, routines and collaboration. A map of risks and warning signs completes the shared framework.
- Format & scale
- A 2-day offsite with the 20 members of a major business unit’s global executive committee.
Industry · Digital community
Connecting individual objectives to collective performance.
- The starting point
- Following a reorganisation, managers need clearer roles, consistent expectations and better ways to support their teams’ development.
- Our contribution
- Connect collective key performance indicators (KPIs) to individual objectives and key results (OKRs). Define role standards and prepare management conversations.
- The deliverables
- A shared role framework, individual objectives and development plans, connected to progress reviews and HR routines.
- Format & scale
- 4 managers supported over 2 years, within a global digital community of over 80 people.
- 17 job profiles consolidated into 4 standardised roles; an upskilling programme for 6 people.
Let’s discuss your project
What needs to
move forward in your organisation?
A challenge, an audience or a situation that needs to change. Let’s start there.